Don’t hesitate to reach out if you need help or have any questions/comments.
For any technical support or help with orders or returns, please contact us at email@example.com
For general inquiries, please contact us at firstname.lastname@example.org
If you are with the press, please contact us at email@example.com
We do speak French, German, Spanish, Italian and Swedish, but most of our agents speak English, so in order to get the fastest support possible, please reply and ask us questions in English.
We do our very best to help you as fast as possible and we aim reply to all questions and emails the same day (except during weekends and holidays or outside of working hours), but sometimes our reply could take a few days.
Our team sits in EU, so our working hours are:
Monday – Friday, 9am to 6pm Central European Time (CET) (4am to 1pm EST / 1am to 10am PST)